Question 1

How do I know which size is right for me?

Accepted Answer

We recommend using our Size Guide available on the product page. It provides detailed measurements including frame width, lens width, bridge width, and temple arm length. You can compare these with your current glasses or use a ruler for reference.

Question 2

Can I add prescription lenses to these frames?

Accepted Answer

Yes! After selecting your frame, you'll be guided through our lens customization process where you can add single vision, bifocal, or progressive prescription lenses. You can upload your prescription or enter it manually.

Question 3

What is your return policy?

Accepted Answer

We offer a 14-day hassle-free return policy on all frames. If you're not satisfied with your purchase, you can return it for a full refund or exchange. The frames must be in their original condition with all accessories included.

Question 4

How long does shipping take?

Accepted Answer

Standard shipping typically takes 5-7 business days. We also offer express shipping options at checkout for faster delivery. All orders include free shipping with tracking information sent to your email.

Question 5

Do the frames come with a case and cleaning cloth?

Accepted Answer

Yes, every pair of glasses comes with a premium protective case, a microfiber cleaning cloth, and a detailed care guide to help you maintain your eyewear.

Question 6

Are these frames covered under warranty?

Accepted Answer

All our frames come with a 1-year manufacturer warranty covering defects in materials and workmanship. This does not cover damage from misuse, accidents, or normal wear and tear.

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